Lost or Stolen Cards

To report a lost or stolen Visa Check Card or ATM card during regular banking hours, please contact Customer Service immediately at (402) 333-9100 or 1-877-YOUR-OSB (1-877-968-7672).

After regular banking hours please have your card number available, if possible, and call 1-800-236-2442. The after hours reporting center can search for the card by the checking account number attached to the card or the name on the card.

To report a lost or stolen credit card, please call 1-800-883-0131.

NOTICE FRAUD ALERT -There has recently been a string of phone calls claiming that your Omaha State Bank card has been shut down and to please press 1 to reactivate. Do not press 1 and please hang up: This is a fraudulent call. There has also been a text message that has been sent saying the following: Your card has been Deactivated. Please contact us at 888-936-1333 to Reactivate your card. Do not respond to this message.

This message is not from Omaha State Bank. No Omaha State Bank information has been compromised. Someone has accessed a group of Verizon cell phone numbers for the Omaha area, it appears that they are calling with an automated computer generated message that says the following: “This is the Omaha State Bank. Your ATM card has been deactivated. Press 1 to reactivate.” The phone number making these calls is either, private, blocked or spoofed (a number should that is not the actual number being called from.) The vast majority of individuals receiving these calls are of course not Omaha State Bank customers. We have been in contact with Verizon to solve this problem.